Toggle menu

Frequently Asked Questions

If I receive a code in a letter from HMRC, does this make my code on my childcare account invalid?

We're taking these additional steps as a small number of childcare providers are operating earlier deadlines to process codes.

If you are aware of your childcare provider's deadline, and your reconfirmation window opens before this deadline, you can continue to use the code accessed via your childcare account, even if you have received a letter with an alternative code. Both codes will be valid.