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CCTV

How does CCTV help with crime prevention?

To help detect crime and provide evidential material for court proceedings

Who monitors the CCTV cameras?

The CCTV is managed by the CCTV Suite within the Council.

Can I request CCTV footage if I've been a victim of crime?

You have the right to request CCTV footage of yourself. You need to make a request to the owner of the CCTV system. You can do this either in writing or verbally by contacting the Security Manager. Call 01744 676789.

How long is CCTV footage stored for?

Most CCTV footage is deleted 30 days after it's recorded.

Are CCTV cameras in place for traffic enforcement as well?

Yes CCTV is in place to assist the local authority in its enforcement and regulatory functions within the St Helens borough

How do I request additional CCTV in my area?

The council has access to deployable CCTV. These are deployed based on intelligence resulting from reports to the partner organisations involved in the Safer St Helens The Community Safety Partnership

Can I install my own CCTV at my home?

Here is the information you need to consider if you would like to consider installing Domestic CCTV Guidance on the use of domestic CCTV - GOV.UK

What should I do if I think a CCTV camera is faulty?

If you think a CCTV camera is faulty you should report it to the Security Manager via the Council's contact centre on 01744 676789

What are the privacy rules around CCTV usage?

The Council CCTV usage Code of Practice is based on the 12 guiding principles listed in the Home Office Surveillance Camera Code of Practice 2013 (PDF, 399 KB).

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