Renew a vehicle licence
Booking your compliance test
In order to renew your vehicle licence, you will need to book a compliance test via our online system. Tests will be conducted on all vehicles at the council-approved testing station at Hardshaw Brook Depot, Parr Street, St Helens, WA9 1JR.
Rescheduling or cancelling a compliance test
To cancel a booking, you will need to email us a minimum of 7 days before the test is due to take place. Failure to do so will result in the loss of your fees.
To reschedule a booking to another date (not cancel), you will need to email us a minimum of 24 hours before the test is due to take place. Failure to do so will result in the loss of your fees.
What if your vehicle fails its compliance test?
If your vehicle fails a compliance test, a retest will be required within 10 working days of the initial test, otherwise another full test will then be required. In cases where a vehicle is submitted for testing with serious defects, the licence (if applicable) may be suspended with immediate effect until such a time as the defects are corrected. This will incur a full compliance test.
Unable to log in to your account to book a compliance test?
If you are unable to access your account or require a password reset, you will need to contact St Helens Borough Council's Contact Centre. You will need to explain that you have an account for the council's online services and describe the issue you're having with accessing your account.