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Home improvements

The Home Improvement Agency aims to provide you with guidance and assistance to carry out repairs, improvements or adaptations to help you continue living independently in your home in comfort and safety.

Our services might come in handy, especially in the current climate.

Did you know we offer these services, which could help you out this winter?

  • Fitting energy-saving reflectors behind radiators
  • Draught-proofing
  • Bleeding radiators
  • Sealing windows and doors
  • Lagging pipework
  • Fitting cylinder tank jackets
  • Hire of oil-filled radiators if your heating fails
  • Assistance with servicing your heating system or gas fire
  • Putting curtain poles and curtains up/down
  • Easing and refitting internal doors

The list of works is not exhaustive so please contact us to discuss.

Our handyman service and care & repair service are also available for odd jobs around the house.

Some of these services are free of charge if the referral is made by a health professional but we would advise you to call us 01744 676555 to discuss your options with us. 

Care and repair

If you need a trade person (for example, a plumber or electrician) to carry out work in your home, we can offer practical help and support you through the entire process. We cannot pay for building or repair works but we can help you to avoid rogue traders.

The types of work that we commonly deal with are listed below, but this is by no means an exhaustive list:

  • Roofs, gutters and drains
  • New windows and doors (or repairs to existing)
  • Electrics, heating and plumbing
  • Gardening and decorating


If you, or someone living with you, has a disability and they are assessed by an occupational therapist as needing an adaptation, we may be able to assist you with the cost.

Following your assessment, the council will decide if it will support the recommended adaptation and if so, we will progress your application for a disabled facilities grant.

The type of work undertaken includes improving access to, from and around your home, access to the garden, bathroom adaptations, lifts and hoists.

Please call Contact Cares to arrange an assessment on 01744 676767.

Welfare rights team

It is important that you are getting the benefits you are entitled to. Our team of experts can give you the right information and support that can make a huge difference.

Once they have checked all your individual circumstances, if you are entitled to any benefits, they will be more than happy to complete the forms with you, and support you through the application process.

All the information you discuss with our team is strictly confidential.                  

Please ring 01744 676555 to discuss.