Toggle menu

Buy a copy certificate

How do I order?

Certificates may be ordered from St Helens Borough Council:

Copy certificate fees are set to increase from 28th May 2024
Standardper copy£12.502nd ClassUp to 15 working daysMonday to Friday 10.00am to 3.00pm 
Priorityper copy£38.501st ClassBefore next working dayMonday to Friday 10.00am to 3.00pm 


Order by
Order methodAdditional costsAdditional information
OnlineDependent on method of postage selectedOrder online
PostDependent on method of postage selected

You must complete the required certificate application form 

Payment must be made by postal order

St Helens Borough Council no longer accepts personal cheques

Telephone£18.00Please telephone 01744 676789 to use this service


Order copy certificates - born or died in Whiston Hospital

If you were born in Whiston Hospital, your birth is registered at the Knowsley Register Office

If a death occurred in Whiston Hospital, the death is registered at the Knowsley Register Office. 

You will need to apply to Knowsley Register Office for a copy certificate. 


Knowsley Register Office 
High Street 
L34 3LD 

Telephone: 0151 443 2900


Copy certificates for births, marriages and deaths in Northern Ireland or Scotland

To apply for copy birth, marriage or death certificates where the event (birth, marriage or death) took place in:

Order a copy birth, marriage or death certificate from the General Register Office

If you are unsure where an event (birth, marriage or death) took place in England or Wales, you can apply directly to the General Register Office.

The General Register Office holds copies of all births, marriages and deaths that have taken place in England and Wales.

You can:

Apply online:  Request a copy certificate from the General Register Office

Apply by telephone: 0300 123 1837

Apply by post using an application form to: 

The General Register Office 
PO Box 2

Application forms

For postal applications, download the form for the copy certificates you require.

Please select from:

Copy of adoption certificate (PDF) [35KB]

Copy of birth certificate (PDF) [44KB]

Copy of civil partnership certificate (PDF) [16KB]

Copy of death certificate (PDF) [17KB]

Copy of marriage certificate (PDF) [31KB]

Contact the General Register Office for help ordering a certificate or questions about an order.

General Register Office (for general enquiries)
Online form (for enquiries after you've applied for a certificate)
Telephone: 0300 123 1837
Textphone: 18001 0300 123 1837
Monday to Friday, 8am to 8pm
Saturday, 9am to 4pm
Find out about call charges

General Register Office
PO Box 2

Privacy notice

Personal information which you are required by law to provide for a registration will be kept by the relevant local registration officer.

The local registration officer to whom you supply information will also send a copy of this information to the General Register Office (GRO) for England and Wales so that a central record of all registrations can be maintained.

A copy of any register entry will be provided to any applicant, provided that they supply enough information to identify the entry concerned and pay the appropriate fee.

The copy may only be issued in the form of a paper certified copy (a "certificate").

An application for a certificate may be made to either the Local Register Office or to the GRO. The GRO makes indexes, for the central record of registrations, publicly available in order to help members of the public identify the registration they might need.

The Register Office also makes a local index available for this purpose.

The Local Register Office may also choose to make the information contained within local indexes available on line. This will be done in order to help members of the public identify the registration they might need.

Any information placed on line must be done in manner which is compliant with the Data Protection and Human Rights Act. Additionally, confidential information for statistical purposes which you are required by law to give to the local registration officer, and other information provided voluntarily, will be passed to the UK Statistics Authority for the preparation and supply of statistics.

As well as providing certificates, local registration officers and the GRO may make registration information available to other organisations, for the following purposes:

  1. Statistical or research purposes
  2. Administrative purposes by official bodies e.g. ensuring their records are up-to-date
  3. Fraud prevention or detection, immigration and passport purposes

For further information on data held by the Registrar General, visit:

Staff at this local registration office will be able to provide further information on data held by the registration service.