Learner information

Working together, we will:

Respect each other

We agree to:

• Value all learners equally
• Listen to your comments and concerns
• Make every effort to meet your needs
• Allow everyone's voice to be heard
• Celebrate diversity
• Not tolerate abuse of any kind

You agree to:

• Listen to others' points of view
• Use language that is not offensive
• Keep phones silent or off
• Treat all personal information confidentially
• Let us know if you feel bullied in any way

Learn well

We agree to:

• Advise you about the best course for you
• Help you to identify what you want to achieve
• Let you know how well you are doing and how you can do even better
• Provide a variety of ways to learn
• Give you the chance to learn between sessions
• Do our best to give the support you need, including helping you with English and maths skills

You agree to:

• Attend regularly, letting us know if you cannot attend
• Arrive on time and ready to learn
• Let us know if you need extra help
• Be prepared to take an active role in your learning
• Make every effort to complete all tasks

Keep safe

We agree to:

• Provide a safe place to learn
• Let you know what to do in an emergency
• Listen to your concerns
• Exclude any learner under the influence of drugs or alcohol
• Give you information about keeping safe online, where appropriate
• Keep all your personal information safe

You agree to:

• Follow all health and safety advice
• Let us know if you have concerns about your safety or comfort, or that of anybody else
• Not smoke on the premises
• Use all equipment, including computers, safely