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• Direct payments guidance - What happens if you get into difficulties?

  https://sthelens.gov.uk/article/4466/What-happens-if-you-get-into-difficulties

  If you get into difficulties in managing your Direct Payment account, you must inform the Direct Payments advisor as soon as possible. If your needs are not bei...

• Direct payments guidance - Further advice

  https://sthelens.gov.uk/article/4468/Further-advice

  Employer advice Your employer insurance company will offer free employment advice. HM Revenue and Customs guidance is available from their Enquiry Centre or web...

• Direct payments guidance - Submit a comment, compliment or complaint

  https://sthelens.gov.uk/article/4469/Submit-a-comment-compliment-or-complaint

  Complaints team Corporate Services department Tel: (01744) 674360 or 674362 Email: adultcomplaints@sthelens.gov.uk

• Charging for non-residential services - Introduction

  https://sthelens.gov.uk/article/4470/Introduction

  The council's charging policy for Non-Residential Services has been produced in accordance with the Care Act 2014. The Care and Support (Charging and Assessment...

• Charging for non-residential services - How will I know what I must pay for my care package?

  https://sthelens.gov.uk/article/4471/How-will-I-know-what-I-must-pay-for-my-care-package

  Your social worker will tell you how much services cost. If you do not wish to disclose your financial details, you will be asked to sign a form agreeing to pay...

• Charging for non-residential services - Information you are required to provide

  https://sthelens.gov.uk/article/4472/Information-you-are-required-to-provide

  The finance officer will require the following information to complete your financial assessment: National Insurance Number Details of Benefits e.g. (Retirement...

• Charging for non-residential services - How much will I pay?

  https://sthelens.gov.uk/article/4473/How-much-will-I-pay

  The amount we ask you to pay is based on your income and savings less allowances and disregards. We also make an allowance for disability related expenditure of...

• Charging for non-residential services - Savings

  https://sthelens.gov.uk/article/4474/Savings

  If you have savings that you hold jointly with your partner, we will assume you have equal shares. Savings over £23,250 - you will be required to pay the rate s...

• Charging for non-residential services - What do we consider as allowances for living costs?

  https://sthelens.gov.uk/article/4475/What-do-we-consider-as-allowances-for-living-costs

  The Government determine the Minimum Income Guarantee (MIG) amount that someone should be left with to cover their living costs. These amounts are set out in th...

• Charging for non-residential services - Direct Payments

  https://sthelens.gov.uk/article/4476/Direct-Payments

  This charging policy will also apply to you if you choose to receive a Direct Payment. The amount you are assessed to pay will be deducted from your Direct Paym...

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