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• What standards can you expect as a tenant? - How do we enforce standards?

  https://sthelens.gov.uk/article/5204/How-do-we-enforce-standards

  When we receive a complaint from you we will call you and discuss the problems you are having. If it is appropriate then one of our housing officers will arrang...

• What standards can you expect as a tenant? - Enforcement policy and regulators code

  https://sthelens.gov.uk/article/5205/Enforcement-policy-and-regulators-code

  In order to ensure our procedures are fair and followed correctly, we have produced an enforcement policy. The policy sets out how we must conduct our inspectio...

• Houses in multiple occupation (HMO) - What is a house in multiple occupation?

  https://sthelens.gov.uk/article/5206/What-is-a-house-in-multiple-occupation

  Under the Housing Act 2004, the following types of property are all defined as houses in multiple occupation (HMO): An entire house or flat which is let to thre...

• Houses in multiple occupation (HMO) - Licence applications and HMO licensing changes

  https://sthelens.gov.uk/article/5208/Licence-applications-and-HMO-licensing-changes

  Part 2 of the Housing Act 2004 states local housing authorities must license HMOs in their area if they meet the definition of an HMO as prescribed under sectio...

• Houses in multiple occupation (HMO) - HMO standards and enforcement

  https://sthelens.gov.uk/article/5209/HMO-standards-and-enforcement

  If you let rooms in a property that qualifies as a HMO, the property must provide a safe, healthy and warm environment for your tenants. More information about ...

• Nurseries - Questions to ask when choosing a nursery

  https://sthelens.gov.uk/article/5238/Questions-to-ask-when-choosing-a-nursery

  Ask for a copy of their latest Ofsted Inspection report or  view it online . Ask for a full breakdown of costs. Do they charge if your child is off sick or on h...

• Nurseries - Other things to remember

  https://sthelens.gov.uk/article/5239/Other-things-to-remember

  Be certain the day nursery has places for your child's age group. For example, some don't take children under two. Let them know the weekdays you want day care....

• Playgroups - Introduction

  https://sthelens.gov.uk/article/5240/Introduction

  Choosing early learning and childcare outside the home that's right for your child is an important decision to make. There's a huge amount of choice out there, ...

• Playgroups - Playgroup facts

  https://sthelens.gov.uk/article/5241/Playgroup-facts

  Most pre-school playgroups provide early education for children between three and five years old. Groups are organised by the community or voluntary sector on a...

• Playgroups - Is it for me?

  https://sthelens.gov.uk/article/5242/Is-it-for-me

  The answer is 'yes', if you: think it's great that your child will mix and make friends with other children. don't want to leave your child for longer than you ...

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