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• Charging for residential and nursing care - What if I disagree with the assessed charge?

  https://sthelens.gov.uk/article/4441/What-if-I-disagree-with-the-assessed-charge

  If you do not agree with the amount of charges you have been asked to pay, you can ask the Payments and Charges Team on 01744 675351 to review your charge. You ...

• Charging for residential and nursing care - Additional contact numbers

  https://sthelens.gov.uk/article/4442/Additional-contact-numbers

  St Helens Borough Council Contact Centre - 01744 676789,  https://www.sthelens.gov.uk/contactus The Pension Service / DWP - 0800 731 0469 (State Retirement Pens...

• Direct payments guidance - Introduction

  https://sthelens.gov.uk/article/4449/Introduction

  If a social care assessment determines that you need care services or support, you have a right to ask for a Direct Payment instead of having a service arranged...

• Direct payments guidance - What is a Direct Payment?

  https://sthelens.gov.uk/article/4450/What-is-a-Direct-Payment

  A Direct Payment is a cash payment that allows you to organise care services yourself. Some people use the money to employ an agency while others will directly ...

• Direct payments guidance - Who can receive a Direct Payment?

  https://sthelens.gov.uk/article/4451/Who-can-receive-a-Direct-Payment

  Direct Payments can be made to any person aged 16 or over, to people with parental responsibility for disabled children, carers aged 16 and over in respect of c...

• Direct payments guidance - What can I spend a Direct Payment on?

  https://sthelens.gov.uk/article/4452/What-can-I-spend-a-Direct-Payment-on

  This will be agreed with your social worker in your support plan. It may include: Employing a carer or personal assistant who can support you with your personal...

• Direct payments guidance - What can't I spend a Direct Payment on?

  https://sthelens.gov.uk/article/4453/What-can-t-I-spend-a-Direct-Payment-on

  Direct Payments are not intended to replace the existing support provided by your family and community. Direct Payments cannot be used to purchase social care s...

• Direct payments guidance - Financial charges

  https://sthelens.gov.uk/article/4454/Financial-charges

  As with the provision of all adult social care services, there may be a charge, subject to an individual financial assessment. This is in accordance with St Hel...

• Direct payments guidance - Advice and support

  https://sthelens.gov.uk/article/4455/Advice-and-support

  Once you have agreed with the social worker that you would like a Direct Payment, you will be contacted by a Direct Payments advisor. The Direct Payments adviso...

• Direct payments guidance - How will my Direct Payment be paid?

  https://sthelens.gov.uk/article/4456/How-will-my-Direct-Payment-be-paid

  Direct Payments will only commence once all the necessary Direct Payments paperwork is completed. You or the person managing your Direct Payment will be issued ...

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