Builder pleads guilty to fraud charges following Trading Standards investigation

Article date: 14 March 2025

The case followed multiple complaints from residents who reported that Mr Glover had taken payments for kitchen and bathroom work that he either failed to complete or, in some instances, did not even begin. A Trading Standards investigation was launched, leading to Mr Glover pleading guilty to charges of theft and failure to provide legally required contract information.

Mr Glover, who expressed remorse for his actions, has been sentenced to 200 hours of unpaid work, which must be completed within the next 12 months. In addition, he has been ordered to pay a total of £6,116 in compensation to his victims.

Lisa Harris, Executive Director for Place Services at St Helens Borough Council, said:

"We take consumer protection very seriously and will not hesitate to act against dishonest traders. Every resident deserves to feel confident when hiring a tradesperson, and we encourage anyone who has concerns about fraudulent or poor-quality work to report it. Our Trading Standards team is committed to upholding fairness and ensuring reliable services for our community."

Residents can seek advice by contacting the Citizens Advice consumer helpline at 0808 223 1133 or visiting www.citizensadvice.org.uk. Additionally, a list of trusted local traders can be found at www.sthelenstraderregister.com. The Trader Register is hosted by Trading Standards, and invites local traders to apply online, helping residents to find trusted traders in the borough.

Residents are urged to remain vigilant when hiring tradespeople and to report any concerns to the appropriate authorities to help protect the community from fraudulent business practices.