Important Service Update regarding Microsoft Outages

Due to the ongoing global Microsoft Service issues, the council is experiencing disruption when sending and receiving emails. Please be reassured that the council's Contact Centre and our Contact Cares helpline are still operating, as is the council website. Please be mindful that call volumes will be high and we expect our phone lines and services to be exceptionally busy. To help us ensure that residents who urgently need our support can get through, please only call us if your query is urgent and cannot wait. For non-urgent matters, please use our website where many services remain available online. Thank you for your patience and understanding.