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Transfer your garden waste subscription

If you have moved house, you can transfer your subscription to your new St Helens address.

If you have paid for more than one garden waste collection, it is not possible to transfer only part of your subscription. You will have to transfer your full subscription.

If you have any additional/replacement bins or permit stickers awaiting delivery to your current address, these will be cancelled when you transfer.

Please note: this only means that the bins are being cancelled, not your subscription(s) for a bin(s) to be collected. If you are subscribed for two green bins to be collected, you will still be subscribed for two green bins to be collected at the new address.

If your new address doesn't have the required number of green bins you are subscribed to have collected, then you can request the additional bins you require up to the maximum number you are subscribed for.

To transfer your subscription, please call our Contact Centre on 01744 676789 with the following details: name, address and garden waste permit number.