Toggle menu


An overpayment is an amount of Housing Benefit which has been paid to you (or your landlord), but it has then be decided that you were not entitled to that amount of benefit.

An example would be if a claimant failed to tell us that their income had increased, and a recalculation of their entitlement meant that they had been paid too much benefit.

A fraudulent overpayment may occur when a person has deliberately provided a false statement or document, or has deliberately failed to report a change of circumstances with the intention of obtaining or retaining benefit.

If you have been overpaid and would like to make a repayment (or pay for other council services), you can make a payment online.

 Make a payment online