Working with tenants

The Early Intervention and Prevention Team work with tenants by supporting them to maintain their tenancy.

The aim of the team is to:

• Assist people at risk of becoming homeless at the earliest opportunity
• Identify support needs
• Refer you to other service providers
• Work together to prevent homelessness.

If you're a tenant and you're struggling to maintain your tenancy, we may be able to help with things like:

• Applying for benefits
• Maximising your income
• Negotiating rent arrears repayment plans
• Helping you to budget
• Supporting you to apply for social housing
• Mediating with your landlord
• Preventing unlawful evictions
• Giving you housing advice
• Referring you to other service providers.

You may contact us be emailing prevention@sthelens.gov.uk.

It's important you understand your housing rights. If you're a renting a property and your landlord asks you to leave, you have rights.