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Complain about adult social care

We do all we can to ensure things run smoothly. But equally we recognise the importance of responding quickly when things don't go to plan.

Complaints about people's services are handled by a dedicated complaints team.  

If you wish to complain specifically about adult services, you may contact the complaints team directly.

Contact us using our online form

  • Select 'Adult Social Care' and then the category most relevant to your complaint
  • Tell us about your experience of our service in the box provided and submit for us to process

Telephone: 01744 674368 / 01744 674362

For more information, please download the policies and procedures below.

Contact us