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Complaints, compliments and feedback

Compliments and Feedback

How to pay a compliment and provide feedback about a service you have received

Adult Social Care Complaints

How to make a complaint about Adult Social Care

Children's Social Care Complaints

How to make a complaint about Children's Social Care

Waste and Recycling Complaints

How to report an issue or make a complaint about Waste and Recycling

Highways Complaints

How to report an issue or make a complaint about Highways

All other council services complaints

How to make a complaint about other Council Services

Concerns and complaints about St Helens schools

How to make a complaint about one of our schools

Councillor Complaints

If you wish to complain about the conduct of a member of St Helens Borough Council or any parish council in St Helens

Make a complaint about a taxi driver

How to make a complaint about a taxi driver