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Complain about children and young people's services

We do all we can to ensure things run smoothly. But equally we recognise the importance of responding quickly when things don't go to plan.

Complaints about children's services are handled by a dedicated complaints team.  

If you wish to complain specifically about adult services, you may contact the complaints team directly.

Contact us using our online form

  • Select 'Children and Young People's Services' and then select 'Make a complaint'
  • Tell us about your experience of our service in the box provided and submit for us to process

Telephone: 01744 674368 / 01744 674362

For more information, please download our policies and procedures below.

Please note, our Corporate Complaints Policy  is currently under review and as such, the contact email information included in the document is incorrect.


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