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Who do we work with?

We can work with...

  • Asylum seekers who have been granted refugee status and are residents of St Helens.
  • People with leave to remain who have No Recourse to Public Funds (NRPF).
  • People who have been granted refugee status in the UK and a different EEA state.
  • Refugees who are recognised under the UK Refugee Resettlement Programme.
  • Refugees who are recognised under the Afghan Citizens Resettlement Scheme.

We can help you...

  • If you are an asylum-seeker - a person who has left their country and is seeking protection from persecution and serious human rights violations in another country, but who hasn't yet been legally recognised as a refugee and is waiting to receive a decision on their asylum claim. Seeking asylum is a human right. This means everyone should be allowed to enter another country to seek asylum.
  • If you are a refugee - a person who has fled their own country because they are at risk of serious human rights violations and persecution there. The risks to their safety and life were so great that they felt they had no choice but to leave and seek safety outside their country because their own government cannot or will not protect them from those dangers. Refugees have a right to international protection.

We can't help you...

  • If you are a migrant - someone who changes his or her country of origin, irrespective of the reason for migration or legal status, who is not an asylum-seeker or refugee. Some migrants leave their country because they want to work, study or join family, for example. Others feel they must leave because of poverty, political unrest, gang violence, natural disasters or other serious circumstances that exist there.
  • If you are an Unaccompanied Asylum-Seeking Child (UASC) - someone who is a child or young person who is seeking asylum in the UK but who has been separated from their parents or carers.  While their claim is processed, they are cared for by a local authority.
  • If you are a refused asylum seeker - someone who is 'refused' or 'failed' their claim for asylum, or their claim under Article 3 of the European Convention on Human Rights has been refused and any subsequent appeals have been unsuccessful. Unsuccessful asylum seekers are often referred to as 'appeals rights exhausted (ARE)'.

The agencies we work with:

The Refugee Resettlement Service works with various charities and services to offer support to clients, such as:

  • Our Warm Welcome who operates a drop in every Monday from 11am - 1pm at the Parish Church Hall in Church Square for refugees and asylum seekers to meet to socialise and speak with professionals from the British Red Cross, Refugee Women Connect and SHAP. Our Warm Welcome also delivers ESOL lessons to those who require it and also accepts donations of food and clothing from members of the public and other services. Our Warm Welcome have also worked with some of our clients during the transition and integration phase of their arrival in the UK.
  • British Red Cross who works with asylum seekers during the Move On process and have also been distributing information sheets and mobile phones in the airport for the Ukrainian arrivals as part of the Homes for Ukraine scheme.
  • Refugee Women Connect who works to support asylum seeker and refugee women to build a safe life in the UK.
  • SHAP who offer casework support for some of our clients during the first twelve months of their arrival in the UK.