Dignity in Care

Dignity in care supports the self-respect of the person, recognising their capacities and ambitions, and does nothing to undermine it. It includes respect for what they can do, who they are, and the life they've lived. It's seen as a central part of quality in care work.

We believe there are 8 main factors that promote dignity in care.

These add to your sense of self-respect, and they should be present in any care you receive.

1. Choice and control - enabling you to make your own choices about the way you live and the care you receive.
2. Communication - people should speak to you with respect and listen to what you have to say.
3. Eating and nutritional care - you should be provided with a choice of nutritious and appetising meals, that meet your needs and choices, and you should have support with eating if needed.
4. Pain management - if you are in pain you should have the right help and medications to reduce suffering and improve your quality of life.
5. Personal hygiene - you should be enabled to maintain your usual standard of personal hygiene.
6. Practical assistance - you should be enabled to maintain your independence by receiving that 'little bit of help'.
7. Privacy - your personal space, privacy in personal care and the confidentiality of your personal information should be respected.
8. Social inclusion - you should be supported to keep in contact with your family and friends, and to take part in social activities.

Every service provider should have a person who is their 'dignity champion'.  If you feel you are not being treated with dignity and respect by your service provider, please speak with your care manager, your service provider's dignity champion or you can contact us at Contact Cares - telephone 01744 676767 or email: contactcares@sthelens.gov.uk