Business changes

Business rates on a non-domestic property are generally payable by the occupier. This will normally be the owner-occupier or leaseholder. If a property is empty the leaseholder or owner is liable.

It is important that you inform the business rates office as soon as possible of any changes that could affect our records or your business rates account.

You can inform us by telephone on 01744 676789 (Monday to Friday, 10am to 4pm), email to businessrates@sthelens.gov.uk or write to:

St Helens Borough Council - Business Rates
PO Box 10592
Nottingham
NG6 6DP

Change of address

Please provide us with full occupancy and ownership details if your business is:

• new to the area (PDF, 165 KB)
• moving premises within the area (PDF, 165 KB)
• moving out of the area (PDF, 206 KB)

Other changes

Please provide full details of any changes to:

• the liable ratepayer of the property
• the occupancy status of your property
• your address for correspondence or contact details
• anything which may affect reliefs currently awarded
• anything else you feel may be relevant

If you pay by Direct Debit and your company, business rate account or bank details change, you will need to complete and return a new Direct Debit Authorisation form (PDF, 138 KB)

Business Rates Valuation Account

Using a Business Rates Valuation account is the best way to manage your business property information. You can use it to:

• see how your rateable value has been calculated 
• report changes that might affect your property's rateable value
• challenge your property's rateable value 
• appoint an agent to deal with the VOA on your behalf.

You can register for an account at www.gov.uk/business-rates-valuation-account