Apply for a resident's or visitor's permit

Below are the car parks on which you can purchase a St Helens Town Centre Resident Car Park Permit

In order to apply for a St Helens Town Centre Resident Virtual Car Park Permit you must have an APCOA Parking - My Permit account, if you have not already set up an account, please follow this link Set up my Resident Permit Account

As part of the application process, you will need to upload a proof of residency in St Helens Town Centre document into the system to support your application and then pay for your permit, so please have your document and a payment card ready before starting your application

Accepted supporting document for a home owner

• Utility bill from the last 3 months showing your name and address
• Current bank statement from last 3 months showing your name and address
• Council Tax bill for current year showing your name and address
• Solicitor completion letter showing your name and address

Accepted supporting document for a tenant

• Copy of your tenancy agreement showing your name and property address

Once you have set up your account and have your proof document at hand log into your account via APCOA Parking - My Permit

Application Guidance

Select 'Permit application - Apply for a permit'

• Ensure that the correct permit category is shown 'St Helens Resident Permit'  -  Click 'Next'
• Select 'St Helens Town Centre Resident Car Park Permit'
• Choose your car park
• Choose the length of validity required for your permit - 3 months or 12 months
• Complete all questions marked with an * Click 'Next'
• Review your application details and amend if required
• Click on 'Terms & Conditions' to read
• Check the box to say you have read and agree to the terms and conditions  -  Click 'Proceed'

At this stage you will need to upload your proof of residency document.

Select 'Add document' and specify which document type you will use and add the relevant document (if you are having difficulties uploading your documents, please contact us)

You will receive an email confirming your application has been received.  If we require further information, we will request this via email.

Once we have checked your details and they have been approved you will receive an email offering you the permit, which will also contain a link to the payment screen

• Follow the instructions to make payment
• You will receive an email confirming your permit application has been successful and your virtual permit has been issued
• You will also receive an email receipt for your payment showing the amount paid and VAT details

Your virtual permit becomes live once payment has been completed.

Renewal of a St Helens Town Centre Resident Car Park Permit

A Permit is valid for the length of time chosen

You will receive a 'reminder to renew' email at 30 days and again at 7 days before your permit expires.