Apply for a resident's or visitor's permit

In order to apply for a Matchday Permit you must have an APCOA Parking - My Permit account, if you have not already set up an account, please follow this link Set up my Resident Permit Account 

As part of the application process, you will need to upload a proof of residency document into the system to support your application, so please have this ready before starting your application.

Accepted supporting document for a home owner:

• utility bill from the last 3 months showing your name and address
• current bank statement from last 3 months showing your name and address
• Council Tax bill for current year showing your name and address
• solicitor completion letter showing your name and address

Accepted supporting document for a tenant:

• Copy of your tenancy agreement showing your name and property address

Accepted proof of vehicle ownership:

•  V5 document - front sheet showing name and address and vehicle registration
• Lease document
• Company vehicle - letter from your employer

Once you have set up your account and have your proof documents at hand log into your account via APCOA Parking - My Permit

Application Guidance

• Select 'Permit application - Apply for a permit'
• Ensure that the correct permit category is shown 'St Helens Resident Permit' - Matchday Only'  -  Click 'Next'
• Select 'St Helens Matchday Permit'
• Complete all questions marked with an * Click 'Next'
• Review your application details and amend if required
• Click on 'Terms & Conditions' to read
• Check the box to say you have read and agree to the terms and conditions  -  Click 'Proceed'

At this stage you will need to upload your proof of residency and vehicle ownership documentation

Select 'Add document' and specify which document type you will use and add the relevant document (if you are having difficulty uploading your documents, please contact us)

You will receive an email confirming your application has been received.  If we require further information, we will request this via email.

Once we have checked your details and they have been approved you will receive an email confirming your application has been successful and that your virtual permit has been issued.

Renewal of a Matchday Permit

A Matchday Permit is valid for 1 year

You will receive a 'reminder to renew' email at 30 days and again at 7 days before your permit expires.