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Privacy notice

People's Services - Home to School Travel

The information you have supplied on your Home to School Transport Application Form is collected by St Helens Borough Council, who is the Data Controller for the purposes of the Data Protection Act. The data you provide is processed for the following purposes:

The types of pupil information we collect, hold and share includes:

  • Personal information including name of pupil, date, address and parent/carer details.
  • The educational needs of a pupil if applicable
  • Entitlement to Free Schools/and or Qualifying Benefit if applicable

Why we collect and use this information

The lawful basis on which we use this information is:

  • To assess a pupil's eligibility to free travel assistance in accordance with the Education Act 1996 and Education and Inspections Act  2006
  • If  information is not supplied applications for home to school travel assistance cannot be processed

Who we share pupils' information with

We may share pupil's information with:

  • The Department for Education (DfE)
  • Health Authority
  • HMRC
  • Other departments within St Helens Borough Council, such as Social Care, Education Welfare, School Admissions, Safeguarding and Free School Meals.
  • The Police
  • Other Local Authorities
  • Transport Operators
  • School Transport Passenger Assistants

Why we share pupils' information

We do not share information about a pupil to anyone without consent unless the law and our policies allow us to do so.

We share pupils' data to ensure the health, safety and welfare of the individual and to ensure we protect the council's liability to protect the public funds it administers.

How we store and transfer the date and information

The pupil's school travel application form along with any supporting information is stored securely by the School Transport Team electronically. Any data shared outside the team will be transferred in a secured and electronic format.

We will only retain pupil data as per details:

  • Children who are subject to Child Protection or Looked after Children information will be retained in accordance with appropriate legislation
  • Children who have an Education Health or Care Plan or have had a Statement of Educational Needs, information will be retained until they reach the age of 35 years.
  • All other children, information will be retained until they are 25 years of age or 15 years after they leave education, which ever this the longest.

Data collection requirements

If you require more information about how the LA and or DfE store and use this data, please go to the following websites:

Requesting access to your personal data

If you want to receive a copy of the information about you that we hold/share or if you believe any of this information is incorrect, please contact Data Protection Officer, St Helens Borough Council, Town Hall, Victoria Square, St Helens, Merseyside, WA10 1HP.


If you require more information about how the LA and DfE store and use this data, please go to the following websites:

Contact details

If you have any concerns regarding the handling of data, please contact:

  • Information Commissioner's Office, Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF