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Government plan for living with COVID-19
https://sthelens.gov.uk/article/4682/Government-plan-for-living-with-COVID-19...
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Recycling FAQs - The recycling in my street has not been collected; do I have to wait until the next collection?
https://sthelens.gov.uk/article/4685/The-recycling-in-my-street-has-not-been-collected-do-I-have-to-wait-until-the-next-collectionOur crews work until approximately 7:00pm. If the recycling for your whole street hasn't been collected by then it will fall onto the next day. Please check our...
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Recycling FAQs - If the recycling in my street has been collected but my recycling has not been emptied, what do I do?
https://sthelens.gov.uk/article/4686/If-the-recycling-in-my-street-has-been-collected-but-my-recycling-has-not-been-emptied-what-do-I-doIf only your property has been missed please bring it back in and put it out again next time. Please check if you have been given a non-collection card, cards a...
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Recycling FAQs - I haven't received my recycling container order; what do I do?
https://sthelens.gov.uk/article/4688/I-haven-t-received-my-recycling-container-order-what-do-I-doWhen you order recycling containers, you will receive a delivery date. If you need to chase this up please telephone the contact centre on 01744 676789 or use t...
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Recycling FAQs - Can I use plastic carrier bags to line my kitchen caddy?
https://sthelens.gov.uk/article/4689/Can-I-use-plastic-carrier-bags-to-line-my-kitchen-caddyYes. The bags no longer need to be biodegradable so you can use plastic bags such as supermarket carrier bags or kitchen bin liners.
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Recycling FAQs - I need more caddy bags; what do I do?
https://sthelens.gov.uk/article/4690/I-need-more-caddy-bags-what-do-I-doTie one of your food caddy bags to the caddy handle on collection day and the crew will leave you a roll of 52 bags.
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Recycling FAQs - I tied a caddy bag to my caddy on collection day but didn't get any bags; what do I do?
https://sthelens.gov.uk/article/4691/I-tied-a-caddy-bag-to-my-caddy-on-collection-day-but-didn-t-get-any-bags-what-do-I-doPlease and include your address to to let us know this has happened, and we will arrange for bags to be left on your next collection.
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Recycling FAQs - Where can I take extra bags that don't fit into my brown bin?
https://sthelens.gov.uk/article/4693/Where-can-I-take-extra-bags-that-don-t-fit-into-my-brown-binYou can use any of the household waste recycling centres; for details see our .
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Recycling FAQs - Why can't I have one bin for all recycling?
https://sthelens.gov.uk/article/4697/Why-can-t-I-have-one-bin-for-all-recyclingThere are pros and cons to both systems. For a one bin recycling system where you put all your recycling into one container you need the additional multi-millio...
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Recycling FAQs - What are the arrangements for Bank Holidays?
https://sthelens.gov.uk/article/4698/What-are-the-arrangements-for-Bank-HolidaysPlease for any changes.