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Report a change in circumstance - Examples of changes you need to report
https://sthelens.gov.uk/article/4733/Examples-of-changes-you-need-to-reportChange of address, or where you will be temporary absent from your home; for example, going into hospital or respite care, or where you will be absent outside o...
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Report a change in circumstance - How to report your change
https://sthelens.gov.uk/article/4734/How-to-report-your-changePlease tell us in writing and give us your benefits reference number whenever possible. Tell us what has changed and the date that it changed from. Provide evid...
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Report a change in circumstance - What happens if you don't tell us straight away?
https://sthelens.gov.uk/article/4735/What-happens-if-you-don-t-tell-us-straight-awayYou may be paid too much benefit, which you will have to repay; If the change means you are entitled to more benefit, we may not be able to award any back-pay i...
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Report a change in circumstance - Change of address
https://sthelens.gov.uk/article/4736/Change-of-addressIf the change in your circumstances is that you are changing address, you will need to inform us by using the form below. You must do this as soon as possible, ...
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Report a change in circumstance - Income changes
https://sthelens.gov.uk/article/4737/Income-changesIncome Support/Job Seeker's Allowance has stopped If Job Seeker's Allowance (income-based) or Income Support has ceased then you must tell us this as soon as po...
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Report a change in circumstance - Other changes
https://sthelens.gov.uk/article/4738/Other-changesWhat happens if there is a change in my rent? If your rent charges change then you should confirm this to us and provide proof of the new rent. What happens if...
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Dispute a Housing Benefit decision - Introduction
https://sthelens.gov.uk/article/4739/IntroductionIf you disagree with a decision we have made about your benefit award, you can: ask us to look at the decision again (known as a reconsideration) appeal against...
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Dispute a Housing Benefit decision - What is a 'relevant decision'?
https://sthelens.gov.uk/article/4740/What-is-a-relevant-decisionA relevant decision is any matter concerning a claim for benefit, for example: the amount of benefit payable; the rent eligible for benefit; the calculation of ...
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Dispute a Housing Benefit decision - Who is a 'person affected'?
https://sthelens.gov.uk/article/4741/Who-is-a-person-affectedA person affected is: A claimant Someone acting on behalf of the claimant who is appointed by the courts Someone who the council agrees is appointed to act on b...
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Dispute a Housing Benefit decision - What should I do if I disagree with your decision?
https://sthelens.gov.uk/article/4742/What-should-I-do-if-I-disagree-with-your-decisionA person affected can query our decision and request further information (Statement of Reasons) about the decision. We will give you an explanation, sometimes o...
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