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Frequently Asked Questions

What happens once I receive my code?

You'll need to take the code to your childcare provider, along with your National Insurance Number and your child's date of birth.

Your childcare provider will check the code and then allocate your child a place if available.

We recommend parents speak with their chosen provider about when they will be able to offer them a place. If your chosen provider doesn't have a place available, we advise that you explore other providers in your local area.

You can search for childcare using our online directory.