Disability
This page contains information about council services and community support available to disabled people and their families and carers in St Helens Borough.
Council services
- Disability Impact Pledge
- Special educational needs and the Local Offer
- Disabled parking - St Helens Borough Council
- General blue badge enquiries - St Helens Borough Council
- Health and wellbeing
- Cost of living support
- Visual Impairment Team
- Children's Social Care Services
- Adult Social Care Services
- Older People's Care Services
- Hate crime reporting
Report hate incidents to Stop Hate UK, the independent charity that runs a 24/7 confidential helpline for all victims of hate crime, on 0800 138 1625.
Reasonable adjustments
If you use assistive technology (such as a screen reader) and/or need a version of any document or information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille, then please let us know:
For information about accessibility of council services or general disability access enquiries, please contact us using our online form.
Please select 'Translation and Interpretation Services' from the options listed
- Telephone: 01744 676789 (9am to 5pm weekdays, 10am to 2pm Saturdays)
- Minicom: 01744 671671
- Post: Contact Centre, Town Hall, Victoria Square, St Helens, WA10 1HP
Please make your enquiry for the attention of St Helens Borough Council's Customer Relationship Manager and the subject or reference as 'Website Information - Different Format Request'. Please include as much detail as possible - such as the document or information you want to view, and what format you need. It will also help us if you say what assistive technology you use.
St Helens Borough Council will make all reasonable adjustments to remove or lessen barriers to disabled customer access. We will consider your request and get back to you in 10 working days.
Community support
- St Helens Carers Centre - local independent charity serving the needs of local unpaid family carers of all ages in St Helens Borough.
- BuzzHub St Helens - St Helens Coalition of Disabled People.
- St Helens Independent Advocacy Hub - independent and confidential single point of contact for adults who may be experiencing difficulties in having their voice heard when accessing and or dealing with adult health and social care services.
- St Helens Mind - provides mental health and wellbeing support to people aged 18+ and offers services including befriending, social groups and activities, volunteering opportunities and signposting. Call on 01744 647089.
- St Helens Multiple Sclerosis Society - St Helens multiple sclerosis support group helping people with MS and their families.
- St Helens Volunteer Centre - the one-stop shop to find out all about opportunities to volunteer in St Helens Borough.
- Safe2Speak - free, confidential, supportive, informative, non-judgmental and available to anyone experiencing domestic abuse of any kind
- The St Helens BOSS website (Barnardo's) has been designed by young people for young people. The BOSS website is free, safe and confidential and supports the wellbeing and mental health of young people aged 11-19 years living in St Helens.
- CALM Campaign Against Living Miserably is dedicated to preventing male suicide, the single biggest killer of men under 45 in the UK. CALM has a helpline for men who are feeling down and need someone to talk to. The helpline is open 5.00pm - midnight, 365 days a year - call 0800 58 58 58. Web chat is also available.
- Mindsmatter provide support to people in St Helens aged 16 and over who are experiencing stress, anxiety or depression. They can offer self help, one to one and group therapy. Call the service on 01744 647100.
- St Helens Community Support Service is a free and independent service funded by Supporting People to provide housing related support to people experiencing severe mental distress. Call on 01744 752611
- Hope Centre - providing high quality advocacy, support and training including the Breathe Course for people struggling with mild mental health issues.
- St Helens Healthy Living - 5 Ways To Wellbeing for Adults is a helpful resource for adults, with advice and information on improving your wellbeing. The Healthy Living team also offer a range of help with healthy eating, exercise, weight management, stopping smoking, breastfeeding, emotional and social wellbeing, oral health and volunteering. Call on 01744 371111.
- St Helens Healthy Living - 5 Ways To Wellbeing for Children & Young People is a helpful resource for children, with advice and information on improving your wellbeing. The Healthy Living team also offer a range of help with healthy eating, exercise, weight management, stopping smoking, breastfeeding, emotional and social wellbeing, oral health and volunteering. Call on 01744 371111.
- Deafness Resource Centre - provides services that aim to empower, support and enhance the quality of life of D/deaf people.
- Merseyside Sight Loss Council - led by blind and partially sighted members from Merseyside, advocating for blind and partially sighted people (run by the Thomas Pocklington Trust).
- YMCA Listening Service - Young People's Listening Service offering one-to-one support for young people aged 12-18 who would benefit from mental health-focused support and/or someone to talk to. Call on 01744 415260.
St Helens Libraries Groups: https://sthlibrarieswp.koha-ptfs.co.uk/whats-on/
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