Guidance on being a good neighbour
We encourage people to try to resolve noise issues between themselves before contacting us. However, if the complainant alleges that the noise is continuing, we have to investigate, and an officer will contact you.
We always try to keep to the facts without taking sides, giving informal advice on reducing unnecessary noise.
Unfortunately, a few people choose to cause excessive noise knowingly. In these cases, we collect evidence by carrying out noise monitoring, either in person or using an unattended noise monitor in order to prove the existence or likely occurrence of a statutory noise nuisance.
We frequently get complaints about noise from loud music or TVs, DIY, barking dogs, car repairs, intruder alarms and sometimes household appliances or musical instrument practice. The best advice is to use common sense and try to be considerate of your neighbours.