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• Charging for non-residential services - What if the service is not provided?

  https://sthelens.gov.uk/article/4479/What-if-the-service-is-not-provided

  You will not generally be charged for services that are not provided. However, we do expect you to inform your care provider in advance of planned absences such...

• Charging for non-residential services - What happens if my financial circumstances change?

  https://sthelens.gov.uk/article/4480/What-happens-if-my-financial-circumstances-change

  If you have any change in financial circumstances e.g. your state benefits change, or your savings increase above the capital limits, you must notify the custom...

• Charging for non-residential services - What if I disagree with the assessed charge?

  https://sthelens.gov.uk/article/4481/What-if-I-disagree-with-the-assessed-charge

  If you do not agree with the amount of charges you have been asked to pay, you can ask the Payments and Charges Team to review your charge. You also have the ri...

• Charging for non-residential services - How will I pay my charges?

  https://sthelens.gov.uk/article/4482/How-will-I-pay-my-charges

  For a commissioned service, you will receive an invoice every four weeks in arrears. If you receive a Direct Payment, you will have your charge deducted from th...

• Charging for non-residential services - Debt management

  https://sthelens.gov.uk/article/4483/Debt-management

  All arrears will be followed up promptly and sensitively, in accordance with council debt recovery policy. If you are having difficulty paying your charges it i...

• Charging for non-residential services - Contact numbers

  https://sthelens.gov.uk/article/4484/Contact-numbers

  Invoice enquiries - 01744 676575 St Helens Borough Council Contact Centre - 01744 676789,  www.sthelens.gov.uk The Pension Service / DWP - 0800 731 0469 (State ...

• Executive travel and chauffeur licences - Introduction

  https://sthelens.gov.uk/article/4485/Introduction

  The provision of executive travel or chauffeuring can sometimes cause confusion, especially for those who are starting a new business. This policy has been deve...

• Executive travel and chauffeur licences - Licences you will require

  https://sthelens.gov.uk/article/4486/Licences-you-will-require

  To run this type of business, you will need to hold three types of licences to ensure that you comply with the law: A  which allows your business to receive and...

• Executive travel and chauffeur licences - Getting started

  https://sthelens.gov.uk/article/4487/Getting-started

  In certain circumstances, we may agree to grant limited exemptions from some of our requirements if a genuine business need can be demonstrated and if we are sa...

• Executive travel and chauffeur licences - Other things to consider

  https://sthelens.gov.uk/article/4488/Other-things-to-consider

  If you are planning on running a private hire business from your home or a commercial unit, you may need to obtain planning permission for this, particularly if...

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