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Make a food complaint

Making a complaint

If your food complaint presents a serious health risk and meets the criteria in the section what we can and can't investigate, you should:

  • Keep possession of the food.
  • Keep any receipts, labels, and packaging materials.
  • Try to preserve the food or drink in its original condition.
  • Store perishable foods in the chiller or freezer until you can bring it into us, or we can collect it from you.
  • If you do keep any food complaint in the fridge, make sure it cannot contaminate any other foods.
  • Email Environmental Health.

Environmental Health does not investigate anonymous complaints.