Data protection and your rights

To make a request under any of these rights, please contact us as detailed under 'Any data protection questions?' or complete this  data subjects rights form (PDF) [199KB] (opens new window)

We will generally respond to requests within one month of receipt, unless your request is considered complex or numerous.  We will advise you if the request will take longer than one month to respond to.

If we do not fulfil your request, we will explain our reasons and your right to complain to the Information Commissioner if you are not satisfied.

Please be aware that these rights are not absolute and are subject to conditions and exemptions. In some cases the rights only apply if the processing activity is on specific legal grounds and/or in defined circumstances. Therefore all of these rights are unlikely to be engaged in all cases.