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Report a change in circumstance

What happens if you don't tell us straight away?

  • You may be paid too much benefit, which you will have to repay;
  • If the change means you are entitled to more benefit, we may not be able to award any back-pay if you do not inform us of the change within one month of it happening; and;
  • You could face criminal charges.

If you tell us of a change more than one month after it has happened, you may not get any extra benefit due to you until the Monday after you actually tell us. This is unless you have a good reason for telling us late.

If you are late telling us of a change that causes you to have less benefit, we will still recover any overpaid benefit from you, from the day of the change.