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Dispute a Housing Benefit decision

What is a 'relevant decision'?

A relevant decision is any matter concerning a claim for benefit, for example: the amount of benefit payable; the rent eligible for benefit; the calculation of a claimant's income or the calculation and recovery of an overpayment. Some decisions, mainly administrative, do not carry a right of appeal. You will be notified if the matter you are disputing does not carry the right of appeal.

A request for a revision means that we will look again at the decision on a claim for benefit and will make sure that it has been assessed correctly.

An appeal means that a tribunal, independent of the council and the Department for Works and Pensions (DWP), will consider our decision. An appeal only becomes an appeal if the request for revision has been turned down.