Toggle menu

Dispute a Housing Benefit decision

Who is a 'person affected'?

 A person affected is:

  • A claimant
  • Someone acting on behalf of the claimant who is appointed by the courts
  • Someone who the council agrees is appointed to act on behalf of the claimant (an appointee)
  • A landlord - but only in matters relating to whom payment of benefit is to be made
  • An agent - but only in matters relating to whom payment of benefit is to be made
  • Any person from whom it is determined an overpayment is to be recovered

This means that only the claimant can ask us to revise a decision concerning the calculation of a claimant's entitlement; and that the landlord or agent can only ask us to revise a decision about whether payment should be made to a landlord and whether the decision to recover an overpayment from a landlord or agent has been correctly made.