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Direct payments guidance

Advice and support

Once you have agreed with the social worker that you would like a Direct Payment, you will be contacted by a Direct Payments advisor.

The Direct Payments advisor will give you advice and guidance on setting up and running your Direct Payment, including:

  • Choosing a care agency
  • Recruitment of personal assistants
  • Job descriptions and contracts
  • Employer responsibilities
  • Tax return advice and responsibilities
  • Record keeping
  • Payroll Support. This is a free support service provided by the council if you employ a personal assistant
  • Workplace pensions