Direct payments guidance

There are many agencies that provide care services. Purchasing services from an agency means that you do not directly employ the people who provide your care, and you do not have the responsibilities of an employer. Instead, you have a contract with the agency.

Find information on agencies providing domiciliary care services within the borough of St Helens.

If you engage an agency that charges more than the hourly rate paid by the council, you will need to pay the additional cost yourself.